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Keeping Clients: Part of the Growth Equation

by Terry Reynolds | Oct 19, 2017 | Client Experience Strategy, Client Journey Mapping, Relationship Building

FIND. WIN. KEEP. In the professional services (Architecture, Engineering, Legal, Accounting, etc.) industries our focus remains on FINDING new clients (or new opportunities) and building a pursuit plan for WINNING the work. Although we think performing technically is...

Keeping Clients: Part of the Growth Equation

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