Client Savvy White Papers

Activating a Promoter

Create an Accountable Feedback Process

Creating a Client Experience Program Charter

Creating A-Teams

CX & EX POWER Goals Example

Getting Started With Client Empathy Mapping

Getting Started with CX

Getting Started with Electronic Feedback (for Professional Services)

Hacking CX in Five Minutes a Week

Sample CX Case Studies

Twenty-Three Problems Client Experience (CX) Solves

Using Linguistic Analysis to Understand Client Priorities

Get Started With Client Experience

If you want to get started on your CX journey, or even just explore what CX means at your firm, contact us today to schedule a video meet and greet so we can show you how we can empower your firm to make positive CX changes.