FOR IMMEDIATE RELEASE
Raleigh, NC – February 28, 2024 – Client Savvy, a leading provider of client feedback software for professional services firms, is excited to announce a strategic partnership with TOKY, a branding and strategy consultancy renowned for its expertise in the Architecture, Engineering, and Construction (AEC) industry. This partnership combines Client Savvy’s patented CX platform and innovative methodologies with TOKY’s deep knowledge of strategy, branding, and design to deliver unrivaled value to AEC firms.
As a Consultant Partner, TOKY will collaborate with Client Savvy on a range of initiatives, including brand research, client perception studies, ongoing client feedback and voice of client programs, and tailored CX solutions to help AEC firms deliver exceptional client experiences and drive measurable business growth. This collaboration underscores both companies’ commitment to empowering AEC firms to strengthen client relationships, build brand equity, and achieve long-term success.
“TOKY’s expertise in strategy and brand development is a perfect complement to our mission of transforming client feedback into actionable insights,” said Tim Asimos, Head of Growth at Client Savvy. “Together, we aim to help AEC firms deliver meaningful, measurable improvements to their client experiences while enhancing their competitive edge.”
“We are thrilled to partner with Client Savvy to expand the tools and insights available to AEC firms striving for client-centric growth,” said Jerry Gennaria, President & CEO at TOKY. “We believe that your brand is what other people believe about your firm, so this collaboration allows us to bridge the gap between branding and client experience, ensuring firms can better align their messaging, services, and client expectations.”
Client Savvy’s industry-leading client feedback platform, trusted by over 700 firms, enables professional services organizations to collect, analyze, respond to, and act on client feedback in real-time. Through this partnership, TOKY and Client Savvy will jointly empower AEC firms to better understand their clients, refine their strategies, and achieve sustained growth and competitive advantage.
To learn how Client Savvy and TOKY can help your firm succeed, please visit www.clientsavvy.com and www.toky.com.
Media Contact:
Tim Asimos
Head of Growth
Client Savvy
tim@clientsavvy.com
About Client Savvy:
Founded in 2004 by architects, Client Savvy has helped more than 700 firms design, deliver, and measure exceptional client experiences. Its CX platform transforms client feedback into actionable insights that elevate client experiences, and drive revenue growth, client retention, and overall firm performance. As the industry thought leader, Client Savvy hosts the prestigious CXps Conference, offers the exclusive CX award program recognizing CX excellence, and equips professionals with the skills to elevate client experiences with its CXMP certification program.
About TOKY:
TOKY is a branding and strategy consultancy specializing in helping Architecture, Engineering, and Construction firms find their Brand Truth and Make It Stick — by finding real their true differentiation and telling their story in a way that builds strong, lasting relationships with their employees and clients.
